Call us: 0800 802 1003

Cookie Policy and Privacy Policy

 

Cookies

Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.

Find out more about how you can control cookies at http://www.aboutcookies.org.uk

This website uses the following cookies:

Functional Cookies
These cookies are used to enable core site functionality and are created automatically when you visit the website.

They do not contain any personal information and are automatically deleted when you close your browser.

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Facebook Pixel Cookies
We use Facebook marketing tools to track information and usage statistics.
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Google Analytics Cookies
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

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Privacy Policy

Click here to download a printable version of this statement

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Niche Financial Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Who we are

Niche Financial Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy statement.

Niche Financial Solutions LLP
(T/A NicheFS, NicheFinancial, Nicheauctionfinance, NicheFinancialSolutions, Nicheloans, OneMortgage OneLoan, OneMortgage.direct, OneMortage, OneLoan)

Head Office Address: 26 High Street, Swindon, SN1 3EP
Telephone Number: 0800 8021003
ICO Registration Number: Z198670X
Company Number: 08991717

For information on all the activities we are licensed to carry out please visit:

https://ico.org.uk/ESDWebPages/Entry/Z198670X

 

Why we need customer information

We need to know your personal data in order to provide you with the goods/services you are applying for. If you do not provide this information, then we will be unable to provide the goods/services advertised. We will not collect any information from you that we do not need in order to provide and oversee the goods/services you are applying for.

Our Legal basis for processing the data is one or more of; Contract and customer Consent.

 

What we will do with customers’ information

All the personal data we hold about you will be processed by our staff and systems in the United Kingdom. Your information may be passed to third parties, where required, to provide the goods/services you have applied for, as well as where there is a legal obligation for us to provide third parties with this information e.g. The FCA or The Police.

We will use your data to process your application for goods/services provided by Niche Financial Solutions LLP. This processing will include some or all of the below:

Passing to Credit Reference Agencies, to generate credit searches.

  • We and external lenders on our panel will search your record at credit reference agencies. The record of our search will NOT be seen by other organisations when you apply for credit in the future, unless you take up an offer of credit from a subsidiary or linked company of Niche Financial Solutions LLP. However, searches made by external lenders on our panel may show depending on the type of search they use.
  • If you are an owner, director or partner in a business, we may also check on your business. We will also check on any proposed guarantor, so you must have their permission to disclose their information.
  • If you enter into an agreement with us, or one of the external lenders on our panel, information on this agreement will be passed to the CRAs. Information remains on file for 6 years after the account is closed.
  • We may check at fraud prevention agencies to detect and prevent fraud. If you give us false or inaccurate information or we suspect identity fraud, we will record this and may pass this information to our Group Companies, Fraud prevention Agencies, and other organisations involved in fraud prevention.
  • The Credit Reference Agency we use is Equifax – www.equifax.co.uk

Passing to Finance Companies for them to underwrite your application.

  • Your application may be passed to more than one finance company in order for us to obtain the most appropriate and suitable offer to your personal circumstances.
  • Suitable lenders are identified by either one or both of:
    • Proprietary Credit Scoring and Analysis technology
    • Manual underwriters reviewing applications

After Transaction Processing

  • We may use a third-party email marketing company to run marketing campaigns. If you consent to us marketing you, and we run a marketing campaign, some of your data will be passed to this provider.

Statistical Analysis

  • Anonymised data on previous customer transactions is used to improve the products and services we offer, as well as to understand and improve the accuracy of our underwriting.

 

Who the customers’ data will be shared with

For a full list of who your data has been shared with please email enquiries@nichefs.co.uk – we will only be able to provide this data once your transaction has been completed.

We may pass your information to our other Group Companies (listed above), authorised lenders and their technology providers, and other selected providers of our products and services for these purposes

We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (1998) and the General Data Protection Regulation (2018)

We are a credit broker not a lender, we will pass information to lenders on our panel.

For more detail on which finance companies are on our panel, please contact sales@nichefs.co.uk.

We will not pass your data to other third parties that do not offer our products or services.

 

Whether the data will be sent overseas

Niche Financial Solutions LLP and associated group companies will never send customer data outside the EEA.

 

How long we and other organisations will keep the data

We will keep your data for no longer than necessary and in accordance with industry and regulatory best practice.  The maximum length of time that data will be stored is 6 years after final contact.

 

Customers’ rights

As a customer of Niche Financial Solutions LLP you have the following rights related to your data and how it is processed.

  • To Access your data
  • To have your data corrected
  • The right to be forgotten
  • To request no automatic processing of data
  • To know how to opt out of direct marketing (– unsubscribe@nichefs.co.uk)

For further information on how to action any of these rights please contact the Data Protection Officer at Niche Financial Solutions LLP.

 

How customers can make a complaint

Should you wish to make a complaint, you can do so by:

  • Letter – addressed to the Complaints Officer at the Company address
  • email – to enquiries@nichefs.co.uk; or
  • telephone – 01793 251022

 

What we do to keep customers’ data secure

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: enquiries@nichefs.co.uk
  • Phone:+44 (0) 800 802 1003

© 2018 Copyright Niche Financial, All rights reserved. Niche Financial Solutions LLP is authorised and regulated by the Financial Conduct Authority, (FCA) 708467.
Registered in England No. OC349588

Niche Financial Solutions LLP
1st Floor | 3 Newbridge | Swindon | SN1 1HN

        

Privacy & Cookie Policies | Terms of Business | Complaints Procedure

© 2018 Copyright Niche Financial, All rights reserved.

Niche Financial Solutions LLP is authorised and regulated by the Financial Conduct Authority, (FCA) 708467

Registered in England No. 11278148